Peripheral Interfacing Options with Vocollect Voice Appliances Page 32
1-Dec-2010 Version 4.0
Peripheral operation - LXE 8652 Ring Scanner & Talkman T5 Series Page 32
Rev 1.0/jjd
Troubleshooting
If the terminal does not pair or appear to work:
Be sure that the scanner is on, Talkman is on, the scanner battery and Talkman battery are both
charged and that the Talkman task in use is one that is set up for scanning
Using VoiceConsole verify that the task is set up to use the port “BT_SCAN” for its scanning
connection in the advanced settings of the task package
Examine the terminal in VoiceConsole. If the “Peripherals Paired With” status indicates “searching”
check and verify that the correct Bluetooth address was entered. It may be corrected by following
the initial procedure to set up the connection.
If the scanner beeps several times after a scan, it is not connected. Verify the connection with the
Talkman.
If the scanner appears to scan and beeps once (indicating successful scan) but Talkman does not
appear to accept input, assure that the task termination characters are the default (CR/LF). If not
the scanner or task may need to be reprogrammed to match.
If a scan was attempted while the Talkman was asleep, it may be possible that Talkman will ignore
all subsequent scans. Toggling Talkman on/off with the yellow button will typically correct this out
of sequence condition. (This is a known issue which has been reported.)
If the scanner has disconnected for any reason, the first scan attempted may be discarded while the
scanner re-pairs. Repeating the scanning attempt will typically be successful. (i.e. the scanner will
automatically recover but requires that one initial scan to re-establish pairing)
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